To report an issue or concern regarding closed captioning on an RLJE Site or application, please contact us at CaptioningComplaint@RLJEntertainment.com. Please detail your issue or concern by providing the following information:
– Name of the program
– Type of issue (e.g., garbling, missing captions on a certain episode, captions cut off at certain times or on certain days)
– Website or application where you viewed the program
– Approximate time and date that the issue occurred
– Your name and contact information including mailing address, email and phone number
Written complaints concerning captioning on an RLJE Site or application may be sent to:
RLJ Entertainment, Inc.
ATTN: Captioning Complaint
c/o Customer Service
8515 Georgia Avenue, Suite 650
Silver Spring, MD 20910
Phone: 301-608-2115
Fax: 301-608-9312